{"id":660,"date":"2026-02-26T16:19:25","date_gmt":"2026-02-26T19:19:25","guid":{"rendered":"https:\/\/robsonjesus.com.br\/livro\/?page_id=660"},"modified":"2026-02-26T16:27:36","modified_gmt":"2026-02-26T19:27:36","slug":"politica-de-envio-frete","status":"publish","type":"page","link":"https:\/\/robsonjesus.com.br\/livro\/politica-de-envio-frete\/","title":{"rendered":"Pol\u00edtica de Envio \/ Frete"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"660\" class=\"elementor elementor-660\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-edfac35 e-flex e-con-boxed e-con e-parent\" data-id=\"edfac35\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fa643e elementor-widget elementor-widget-image\" data-id=\"0fa643e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/robsonjesus.com.br\/livro\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"505\" height=\"195\" src=\"https:\/\/robsonjesus.com.br\/livro\/wp-content\/uploads\/2026\/01\/LOGO-NOV-RJ.png\" class=\"attachment-full size-full wp-image-415\" alt=\"\" srcset=\"https:\/\/robsonjesus.com.br\/livro\/wp-content\/uploads\/2026\/01\/LOGO-NOV-RJ.png 505w, https:\/\/robsonjesus.com.br\/livro\/wp-content\/uploads\/2026\/01\/LOGO-NOV-RJ-300x116.png 300w\" sizes=\"(max-width: 505px) 100vw, 505px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-291d6ad e-flex e-con-boxed e-con e-parent\" data-id=\"291d6ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1dfd83 elementor-widget elementor-widget-text-editor\" data-id=\"b1dfd83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-start=\"331\" data-end=\"360\">Pol\u00edtica de Envio e Frete<\/h1><p data-start=\"361\" data-end=\"383\"><strong data-start=\"361\" data-end=\"383\">RobsonJesus.com.br<\/strong><\/p><p data-start=\"385\" data-end=\"625\">Esta Pol\u00edtica de Envio e Frete estabelece as condi\u00e7\u00f5es relacionadas \u00e0 entrega dos produtos adquiridos por meio do site <strong data-start=\"504\" data-end=\"526\">RobsonJesus.com.br<\/strong>, em conformidade com o C\u00f3digo de Defesa do Consumidor (Lei n\u00ba 8.078\/90) e o Decreto n\u00ba 7.962\/2013.<\/p><hr data-start=\"627\" data-end=\"630\" \/><h2 data-start=\"632\" data-end=\"653\">1. Formas de Envio<\/h2><p data-start=\"655\" data-end=\"812\">As entregas s\u00e3o realizadas por meio de transportadoras parceiras ou pelos Correios, de acordo com a modalidade selecionada pelo cliente no momento da compra.<\/p><p data-start=\"814\" data-end=\"936\">As op\u00e7\u00f5es de frete dispon\u00edveis, bem como seus respectivos prazos e valores, ser\u00e3o exibidas antes da finaliza\u00e7\u00e3o do pedido.<\/p><hr data-start=\"938\" data-end=\"941\" \/><h2 data-start=\"943\" data-end=\"965\">2. Prazo de Entrega<\/h2><p data-start=\"967\" data-end=\"986\">O prazo de entrega:<\/p><ul data-start=\"988\" data-end=\"1194\"><li data-start=\"1024\" data-end=\"1073\"><p data-start=\"1026\" data-end=\"1073\">Passa a contar ap\u00f3s a confirma\u00e7\u00e3o do pagamento;<\/p><\/li><li data-start=\"1074\" data-end=\"1102\"><p data-start=\"1076\" data-end=\"1102\">\u00c9 calculado em dias \u00fateis;<\/p><\/li><li data-start=\"1103\" data-end=\"1194\"><p data-start=\"1105\" data-end=\"1194\">Pode variar de acordo com a localidade do destinat\u00e1rio e a modalidade de envio escolhida.<\/p><\/li><\/ul><p data-start=\"1196\" data-end=\"1349\">O prazo informado considera o tempo estimado pela transportadora ou pelos Correios e pode sofrer varia\u00e7\u00f5es por motivos alheios ao controle da loja, como:<\/p><ul data-start=\"1351\" data-end=\"1505\"><li data-start=\"1351\" data-end=\"1360\"><p data-start=\"1353\" data-end=\"1360\">Greves;<\/p><\/li><li data-start=\"1361\" data-end=\"1395\"><p data-start=\"1363\" data-end=\"1395\">Feriados regionais ou nacionais;<\/p><\/li><li data-start=\"1396\" data-end=\"1419\"><p data-start=\"1398\" data-end=\"1419\">Condi\u00e7\u00f5es clim\u00e1ticas;<\/p><\/li><li data-start=\"1420\" data-end=\"1461\"><p data-start=\"1422\" data-end=\"1461\">\u00c1reas de risco ou restri\u00e7\u00e3o de entrega;<\/p><\/li><li data-start=\"1462\" data-end=\"1505\"><p data-start=\"1464\" data-end=\"1505\">Dados incorretos informados pelo cliente.<\/p><\/li><\/ul><hr data-start=\"1507\" data-end=\"1510\" \/><h2 data-start=\"1512\" data-end=\"1542\">3. Confirma\u00e7\u00e3o de Pagamento<\/h2><p data-start=\"1544\" data-end=\"1661\">O envio do pedido ser\u00e1 realizado somente ap\u00f3s a confirma\u00e7\u00e3o do pagamento, que pode variar conforme a forma escolhida:<\/p><ul data-start=\"1663\" data-end=\"1815\"><li data-start=\"1663\" data-end=\"1713\"><p data-start=\"1665\" data-end=\"1713\">Cart\u00e3o de cr\u00e9dito: geralmente em at\u00e9 1 dia \u00fatil;<\/p><\/li><li data-start=\"1714\" data-end=\"1750\"><p data-start=\"1716\" data-end=\"1750\">Pix: geralmente em poucos minutos;<\/p><\/li><li data-start=\"1751\" data-end=\"1815\"><p data-start=\"1753\" data-end=\"1815\">Boleto banc\u00e1rio: pode levar at\u00e9 2 dias \u00fateis para compensa\u00e7\u00e3o.<\/p><\/li><\/ul><hr data-start=\"1817\" data-end=\"1820\" \/><h2 data-start=\"1822\" data-end=\"1852\">4. Acompanhamento do Pedido<\/h2><p data-start=\"1854\" data-end=\"2050\">Ap\u00f3s o envio, o cliente receber\u00e1 um c\u00f3digo de rastreamento (quando disponibilizado pela transportadora), permitindo o acompanhamento da entrega diretamente pelo site do respons\u00e1vel pela log\u00edstica.<\/p><hr data-start=\"2052\" data-end=\"2055\" \/><h2 data-start=\"2057\" data-end=\"2084\">5. Tentativas de Entrega<\/h2><p data-start=\"2086\" data-end=\"2202\">As transportadoras ou os Correios podem realizar at\u00e9 2 ou 3 tentativas de entrega, conforme suas pol\u00edticas internas.<\/p><p data-start=\"2204\" data-end=\"2241\">Caso n\u00e3o haja sucesso na entrega por:<\/p><ul data-start=\"2243\" data-end=\"2330\"><li data-start=\"2243\" data-end=\"2270\"><p data-start=\"2245\" data-end=\"2270\">Aus\u00eancia do destinat\u00e1rio;<\/p><\/li><li data-start=\"2271\" data-end=\"2306\"><p data-start=\"2273\" data-end=\"2306\">Endere\u00e7o incorreto ou incompleto;<\/p><\/li><li data-start=\"2307\" data-end=\"2330\"><p data-start=\"2309\" data-end=\"2330\">Recusa injustificada;<\/p><\/li><\/ul><p data-start=\"2332\" data-end=\"2419\">o produto poder\u00e1 retornar ao remetente. Nesses casos, um novo envio poder\u00e1 ser cobrado.<\/p><hr data-start=\"2421\" data-end=\"2424\" \/><h2 data-start=\"2426\" data-end=\"2464\">6. Endere\u00e7o Incorreto ou Incompleto<\/h2><p data-start=\"2466\" data-end=\"2563\">\u00c9 de responsabilidade do cliente preencher corretamente os dados de entrega no momento da compra.<\/p><p data-start=\"2565\" data-end=\"2679\">Caso o pedido retorne devido a erro no endere\u00e7o informado, ser\u00e1 necess\u00e1rio o pagamento de novo frete para reenvio.<\/p><hr data-start=\"2681\" data-end=\"2684\" \/><h2 data-start=\"2686\" data-end=\"2722\">7. Produto Avariado no Transporte<\/h2><p data-start=\"2724\" data-end=\"2790\">Se o produto apresentar danos aparentes no momento do recebimento:<\/p><ol data-start=\"2792\" data-end=\"2911\"><li data-start=\"2792\" data-end=\"2819\"><p data-start=\"2795\" data-end=\"2819\">Recuse a entrega no ato;<\/p><\/li><li data-start=\"2820\" data-end=\"2864\"><p data-start=\"2823\" data-end=\"2864\">Registre o ocorrido com a transportadora;<\/p><\/li><li data-start=\"2865\" data-end=\"2911\"><p data-start=\"2868\" data-end=\"2911\">Entre em contato imediatamente pelo e-mail:<\/p><\/li><\/ol><p data-start=\"2913\" data-end=\"2948\">\ud83d\udce7 <strong data-start=\"2916\" data-end=\"2948\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2918\" data-end=\"2946\">contato@onegovailonge.com.br<\/a><\/strong><\/p><p data-start=\"2950\" data-end=\"3021\">A equipe analisar\u00e1 o caso e orientar\u00e1 quanto \u00e0 substitui\u00e7\u00e3o do produto.<\/p><hr data-start=\"3023\" data-end=\"3026\" \/><h2 data-start=\"3028\" data-end=\"3052\">8. Atrasos na Entrega<\/h2><p data-start=\"3054\" data-end=\"3149\">Caso ocorra atraso superior ao prazo informado, o cliente poder\u00e1 entrar em contato pelo e-mail:<\/p><p data-start=\"3151\" data-end=\"3186\">\ud83d\udce7 <strong data-start=\"3154\" data-end=\"3186\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3156\" data-end=\"3184\">contato@onegovailonge.com.br<\/a><\/strong><\/p><p data-start=\"3188\" data-end=\"3293\">Faremos a intermedia\u00e7\u00e3o junto \u00e0 transportadora para verificar a situa\u00e7\u00e3o e fornecer uma solu\u00e7\u00e3o adequada.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eec1d4 elementor-widget elementor-widget-button\" data-id=\"6eec1d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/robsonjesus.com.br\/livro\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">VOLTAR<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aec4694 e-flex e-con-boxed e-con e-parent\" data-id=\"aec4694\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5f9532 elementor-widget elementor-widget-heading\" data-id=\"e5f9532\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Todos os direitos reservados 2026.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Envio e Frete RobsonJesus.com.br Esta Pol\u00edtica de Envio e Frete estabelece as condi\u00e7\u00f5es relacionadas \u00e0 entrega dos produtos adquiridos por meio do site RobsonJesus.com.br, em conformidade com o C\u00f3digo de Defesa do Consumidor (Lei n\u00ba 8.078\/90) e o Decreto n\u00ba 7.962\/2013. 1. Formas de Envio As entregas s\u00e3o realizadas por meio de transportadoras [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-660","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Envio \/ Frete - Robson Jesus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/robsonjesus.com.br\/livro\/politica-de-envio-frete\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Envio \/ Frete - Robson Jesus\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Envio e Frete RobsonJesus.com.br Esta Pol\u00edtica de Envio e Frete estabelece as condi\u00e7\u00f5es relacionadas \u00e0 entrega dos produtos adquiridos por meio do site RobsonJesus.com.br, em conformidade com o C\u00f3digo de Defesa do Consumidor (Lei n\u00ba 8.078\/90) e o Decreto n\u00ba 7.962\/2013. 1. 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